4 Vital Steps To Benefit
From Intentional Action

If as a leader you want to positively shift individual or team performance, improve morale and motivation, and reap the benefits of a genuinely engaged workforce, develop the mindset and capability of your team on Intentional Action. There’s a big difference between doing what you do and doing what you do with clear and aligned … Read more »

Innovation Impacted By Distrust

A recent research finding reports that 52% of Gen Z’s and Gen Y’s state that honesty is the most important quality for being a good leader, and with Millennials fast becoming the largest percentage of employees (and soon to be leaders) within corporate Australia, honesty and trustworthiness can no longer be just taken for granted… … Read more »

International Day of Listening

My life’s mantra for some time now is… to be more intentionally mindful in more moments that matter more often. What I’ve certainly learned, and I know it won’t come as any surprise to you, is that living up to my mantra is a lot easier said than done. For most of us, me included, … Read more »

The New Currency of Differentiation

In a business world of price and product parity, where it is increasingly difficult to differentiate on the quality of a product or service promise, sales and customer service teams are struggling to create that little bit extra that will help them to stand out from their competitors. Westfield Shopping Centre has caught onto two … Read more »

A S’well Lesson About Trust

My good friend Vanessa Hall, author of the original Truth About Trust, frames trust eloquently by saying “Trust Is Fragile”. My own research is showing again and again that trust, certainly in our professional lives, but also in our personal lives, is very much being taken for granted and devalued. However, there are shining lights … Read more »

Meaningful Work or
Meaning From Work

Trying to make people ‘happy’ at work is the wrong way to be approaching any rethink about the way we work. In this article I will explore the difference between meaningful work and finding meaning from work. I recently read a superbly written article by Barry Schwartz in the NY Times with the headline ‘Rethinking Work’ It … Read more »

Is ‘Control In Life’ A Myth?

I’m of the firm opinion that disruption, distraction and change is the default position of life and what this means is we need to be able to proactively self-manage through disruption rather than relying solely on our ability to be reactively resilient in times of change. Most of us know the saying that we can’t … Read more »

Are Leaders Kidding Themselves About Trust?

Most people readily understand that trust impacts every measure of success in our professional and personal lives. It’s relatively easy to understand the impact of a lack of trust between customers and any business. If customers don’t trust a brand, or a salesperson because of a poor customer experience or questionable sales tactics… the result … Read more »

Is Passion In Leaders Necessary

The idea of ‘passion‘ in Australian business can be looked on as a bit of that soft stuff that HR type people and motivational speakers talk about, but isn’t really at top of mind for most executive leaders. Why? Because there is a tendency to relate passionate people with emotionally ‘out there’ type people… and … Read more »

Broadcasting Positivity
Promotes Productivity

It appears that Science tells us there could be a clue to helping us build deeper trust relationships and a host of other boosts to our wellbeing in our professional and personal lives if we take heed of that old fun kid’s song “If you’re happy and you know it clap your hands”. Put simply, … Read more »